Policies

Hello and welcome to Velora’s Vault!

RETURNS:

~We take pride in our items and are very thorough when measuring and inspecting each piece. We mention any imperfections in our listings, but minor details may occasionally be missed. Remember that vintage and pre-owned items are very rarely in perfect/un-worn condition.

~We provide detailed pictures & measurements in every listing, therefore, No Returns accepted due to improper fit, sizing, how something “looks”, “feels” or minor blemishes.

~Our items are sold in  AS-IS, AS PICTURED Condition.

~Shipping in either direction is never refundable.

“Please ask any question prior to making your purchase because we’re happy to help!”

ADDITIONAL NOTES & POLICIES:

~Color listed in description is our interpretation or what the color looks like to us.

~Any spots are from the camera

~Items are carefully packed but may wrinkle from normal folding /packaging.

~If pre-owned, you may expect to have clothing cleaned, pressed and maybe altered for a perfect fit.

~ We cannot make guarantees on the item history, ie: smoke/pets/perfume but we can guarantee that we ship from a pet free and smoke free home.

~We reserve the right to modify/cancel this listing at any time for any reason.

~We reserve the right to cancel any orders placed  for any reason.

~All sales are final.

“These notes and policies are formalities.  We are really nice,  friendly and happy to help you with ANY questions you may have.  Thank you for shopping with us today!” 

 

P.S.
If you have any questions, please contact us today:ask@velorasvault.com
*Velora’s Vault is strictly online and does not accept walk-ins or pick-ups. Thank you!